OUR STORY
Four people. One idea. A different standard for property management.
ATLStay did not start with departments, technology or a 24/7 operations centre. It started with four people who thought owners should not have to choose between a local team that cares and a national company that has the infrastructure.
Free rental projection — about a minute
Step 1 of 4 · Address
What’s the address of your property?
We’ll pull real, comparable Atlanta listings to build your projection.
Free, no obligation. Prefer to talk? Call (770) 999-9740.
Why we started
Owners were being asked to pick a side.
Hire a small local manager and you get personal attention with limited resources. Hire a national company and you get real infrastructure — and become one address inside an enormous portfolio.
We did not think that was a fair choice. So we set out to build the infrastructure of a national property management company with the accountability of a local team.
That idea became ATLStay.
What started with four people now runs as an organisation with dedicated teams across every part of the rental lifecycle. But what it became only makes sense once you know how it began.
How it started
Before there were departments, we did it ourselves.
There was no guest services team. No leasing team. No revenue desk, no maintenance division, no vendor network. There were properties that had to perform, and four people determined to make that happen.
- Answered guest messages
- Coordinated cleaners
- Took the maintenance calls
- Worked with tenants
- Spoke to owners directly
- Got homes ready for market
- Built and rewrote listings
- Chased contractors
- Handled the emergencies
- Adjusted the pricing
- Ran the turnovers
- Fixed what went wrong
When something went wrong there was no other department to hand it to. We had to solve it. That is where the standard came from — and it is why we still believe great property management is not one big thing. It is hundreds of small things done correctly, consistently, and usually before an owner knows they needed doing.
How it grew
We did not just grow a portfolio. We built an operation.
As more owners trusted us there was a decision to make: keep piling properties onto individual managers until everyone was overwhelmed, or build the infrastructure properly. We built the infrastructure.
Property onboarding
Condition, positioning and readiness before anything goes live.
Revenue management
Pricing that moves with demand instead of sitting still for months.
Leasing
Marketing, showings, screening and execution for longer-term tenancies.
Guest services
Round-the-clock communication, because arrivals do not keep office hours.
Cleaning
Turnovers to a set standard, inspected rather than assumed.
Maintenance
Coordination and a vendor network, not a list of numbers handed to you.
Owner relations
One point of contact who knows your property.
Accounting & reporting
Statements you can read without decoding them.
Behind those functions sit property managers, leasing professionals, guest support, cleaners, maintenance technicians, revenue specialists, licensed real estate professionals and an extensive contractor network. Support runs around the clock, because a guest can be locked out at midnight and an air conditioner does not care that it is Sunday.
What we do now
Short-term rentals were the beginning. They are not the whole story.
As our owners' portfolios grew, what they needed changed. Some wanted nightly income, others wanted a twelve-month tenant. Some needed furnished housing for corporate stays, healthcare contracts or insurance placements. Some bought multifamily. Some bought commercial. Investors started asking us to look at properties before they bought them.
What almost none of them wanted was five different companies handling five different parts of one portfolio. They wanted one organisation that could do the lot. So we built one.
The important part is not the length of that list. It is that the same team can move a property between strategies when the market, the regulations or your plans change — without you rebuilding your whole team to do it.
How we operate
The principles behind every decision.
The property decides the strategy
Not every home should be an Airbnb. Not every home should have a twelve-month tenant. The right answer depends on the asset, the location, the regulations and what you actually want from it — not on whichever service earns us the most.
Own the problem until it is solved
Not "that is the cleaner's responsibility". Not "call the contractor". Not "contact the platform". You hired a management company so you would not have to be the coordinator between six different people. That is the job.
One clear fee
Short-term and furnished management is 10–15% of booking revenue, all-inclusive. Long-term, commercial and community management is quoted per property or per door. You see the rate before you sign anything.
Technology where it helps, people where they matter
Pricing systems, channel sync, digital reporting — all necessary. But software cannot inspect a property, notice a turnover fell short, or reassure a frustrated tenant. We use technology to make people faster, not to remove them.
We say no
We do not take every property that comes to us. We run a real projection and have an honest conversation first. If a home is not going to perform, telling you that is more useful than signing you.
Local decisions, locally made
We are based in Atlanta, and we know why a Buckhead corporate stay prices differently from a BeltLine weekend because we work here — not because we read it in a report.
Free projection · about a minute
What could your property earn?
Tell us about it and we’ll build a free, comps-based projection — a real person, not an algorithm, back to you within one business day.
Free, no obligation. Prefer to talk? Call (770) 999-9740
Step 1 of 4 · Address
What’s the address of your property?
We’ll pull real, comparable Atlanta listings to build your projection.
Why owners move
Nobody looks for a new manager when everything is going well.
Owners come to us because something stopped working. Usually one of these:
- Communication went quiet
- Maintenance only ever reactive
- The property underperforming
- Pricing untouched for months
- Cleaning quality drifting
- Vacancies running long
- Nobody reachable after hours
- Outgrew a manager who could not scale
- Tired of managing the manager
What happens after you hand us the keys
You are not hiring one person with a phone. Your property gets assessed for condition, positioning, pricing, photography, compliance and readiness — then the right teams take it on.
Revenue specialists work the revenue. Leasing works the leasing. Cleaners hold the presentation standard. Maintenance keeps it operating. Guest support handles guests. Specialists where specialisation matters, one organisation accountable for the result — and you can see what is happening throughout.
The team
Big enough to deliver. Close enough to care.
There are advantages to being small and advantages to being large, and we built ATLStay to hold on to both. However big the portfolio gets, every property still belongs to somebody — it is capital, income, often the largest thing a family owns. Scale is never a reason to forget that.
10+
years managing property in Georgia, since 2014
Licensed
Licensed Georgia real estate professionals on our team — so we can handle leasing, long-term rentals and community management, not just hosting
450+
homes and communities under management
Based in Atlanta, GA — 3343 Peachtree Rd NE, in Buckhead. Reach us on (770) 999-9740 or Hello@ATLStay.com.
Track record
More capable was always the point. Not bigger.
450+ homes managed across our portfolio
trusted to us by Georgia owners
10,000+ five-star guest reviews
five-star guest experiences
millions in bookings managed
in revenue managed for owners
More people available when something goes wrong. More expertise around the investment. More ways to generate demand, more systems protecting the property, and more options when the market shifts. That is what the growth was for.
Let's talk about your property.
Get a free projection and find out whether we're the right fit for your home.
Free · comps-based · delivered within one business day.